Help and contact

Getting started

  • Monitor: open EMS360 on an iPad and choose Monitor. You'll see today's code. Tap to start.
  • Controller: open EMS360 on a second iPad or iPhone, choose Controller and enter the monitor's code. The first time, the monitor asks whether this device may control it: tap Allow there.
  • Manikin: open EMS360 Breath on an iPhone, choose Manikin and pair it with the monitor. Turn the volume up and put the iPhone in the chest pocket of the training manikin.
  • Only one iPad? Choose Monitor, press and hold the dot in the top-right corner and choose 'Control on this iPad'.

Frequently asked questions

  • Does it work without internet? Yes. When the devices are close together they talk directly over Wi‑Fi. With internet, the app fetches the latest version by itself.
  • The manikin doesn't vibrate. The palpable pulse only works on an iPhone with a vibration motor, in the app (not in a browser).
  • Students shouldn't leave the app. Turn on Guided Access in Settings > Accessibility. Triple-clicking the side button then locks the iPad in the app.
  • Opening the monitor menu: press and hold the dot in the top-right corner.
  • Can someone else control my monitor? Only if you allow it. A new device first has to be allowed on the monitor, even if it has the right code. 'Disconnect everyone' in the monitor menu removes all devices and gives you a new code.
  • The app menu: hold three fingers on the screen for one and a half seconds. There you can reload the page, choose another role or update the saved copy.

Contact

Questions, ideas or found a bug? Opbeeld Videoproducties, Papendrecht (the Netherlands), via opbeeld.nl.